“Before we applied for the Singapore Service Class, we developed a lot of processes that inadvertently corporatised the company. That wasn’t our intention – I just knew that we needed solid processes to improve the business. But the implementation journey taught us that sound processes are important to growing the company moving forward. Receiving the Business Excellence Award was a bonus.
SGPC (Singapore Productivity Centre) has given us many opportunities in terms of productivity. We have attended many learning journey with them and they have provided valuable advice on our projects. Their experience and expertise have really helped in the implementation of our projects.” – Mr Kelvyn Chee, CEO, DECKS
Singapore Quality Brand Award campaign was “created to honour and give recognition to brands that have delivered fineness and are of grades of excellence”. The Singapore Quality Brand Award is given to brands that have consistently delivered excellence, success and positive impact to customers.